Shipping Policy
Thank you for visiting and shopping at Live The Glow. Our Shipping Policy outlines the handling of orders, including order processing, shipping, and delivery. Please read carefully before placing an order.
Processing Times
Orders are typically processed within 1-3 days and shipped immediately. Orders are not processed, shipped, or delivered on weekends or holidays.
If we experience a high volume of orders, processing times may be delayed by a few days. We will notify you by email if your order is significantly delayed.
Shipping Times
- Domestic Shipping (within the USA): Estimated delivery time is usually 2- 5 business days. We expedite as much as possible.
Please note: delivery times are estimates and not guaranteed.
Shipping Costs
- Standard shipping: Free!
- Express shipping (if available): $4.99
Tracking Information
Once your order has shipped, you will receive an email confirmation with a tracking number. Tracking updates may take 1-2 business days to appear. You can track your package using the link here.
Shipping Restrictions
We currently do not ship to Puerto Rico and Hawaii.
Certain items may have restrictions depending on the shipping destination (e.g., oversized products, materials restricted by customs).
Damaged, Lost, or Delayed Shipments
We are not liable for packages lost or damaged during shipping. If your order arrives damaged, please don't hesitate to contact the carrier to file a claim.
For missing packages or delayed shipments that exceed the estimated timeframe, don't hesitate to get in touch with us at support@livetheglow.com, and we will assist you.